What is a Neutral Vendor Managed Service?

Neutral Vendor vs. Master Vendor 

Managed Services is a concept that was implemented in temporary recruitment over 15 years ago, in the form of a Master Vendor model.

A Master Vendor Model meant that one single recruitment agency was the provider of all temporary members of staff. Since then, Managed Services has adapted to the changes in the market and temporary solutions – a Neutral Vendor Managed Service model being one of its adaptations. It’s the perfect solution for companies that have large temporary of flexible workforce.


Our neutral vendor solutions can help reduce your agency spend. Click here to head to our solutions and see what we can do for you. 


A Neutral Vendor is exactly what you think it would be – a neutral, unbiased provider of temporary staff.

Let me put this into the content of Cohesion Neutral Vendor model:

A client would come to us with their temporary roles. Once we’ve spoken with hiring managers to identify their requirements for all temporary positions, we would notify all agencies on our PSL (preferred suppliers list) of the vacancies, and each would put their best candidates forward. We then screen the profile of each candidate, and ensure the most relevant candidates are passed to the manager.

Our PSL, and any local or trusted recruitment agencies that you are keen to use are thoroughly audited before being made aware of the vacancies.

When you work with a Neutral Vendor Managed Service Provider, you are also working with all of the best recruitment agencies with the highest quality candidates.

You will always receive the best candidates possible. As a Neutral Vendor model raises the vacancies with a number of agencies, they’re in indirect competition with one another to fill as many of the vacancies as possible with their candidates. The benefit of outsourcing to a neutral vendor model is that recruitment agencies will only put forward their best candidates.

Our neutral vendor managed service model helps clients reduce agency spend by consolidating agency fees and helping them limit their spend where necessary.


As part of the service provided by a Neutral Vendor Managed Service, all agencies and agency staff are thoroughly audited to ensure they are fully compliant with all temporary worker legislation.

All agencies who don’t pass the audit should be suspended until they become fully compliant. It is also a necessity that all candidates are fully compliant with Agency Worker Regulations (AWR), which is clarified through the auditing process.


The Neutral Vendor team is a single point of contact for you. We will be in direct contact with the agencies on your behalf. This frees up the managers’ time to focus on their day-to-day job, and not have to listen to agencies selling their candidates and services.

Given the fact that there are hundreds of agencies – we don’t speak to every single one. We decide, based upon your requirements, which ones will be able to provide you with the highest-quality temporary workers, or any agencies you may favour.

For example:

  • Spectrum Housing, a niche housing group, require candidates with specific skills and capabilities. As a result, we use around 10 agencies to supply their candidates.
  • The Fremantle Trust, a much larger Social Care organisation, require a greater range of candidates. As a result, we use around 30 agencies to source and supply their temporary staff.

Your Neutral Vendor solution is entirely bespoke to your company. We recognise that no two companies are the same – the solutions we provide for each of our clients reflects this.

To conclude – a Neutral Vendor Managed Service is an unbiased, neutral provider of your temporary workforce. By using such a service, you will have access to a plethora of agencies and their best candidates, without having to contact them yourselves.

You can save yourself time and money, whilst being confident in your temporary staff

If you think that this sounds like something your company needs, you can get in touch with us here or give us a call on 0121 713 8320.

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